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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Cases
About us
Our philosophy
People, Partners and Places
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English
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Tag: product design
Is Your Company Product-Centric or Customer-Centric?
Annette Franz
20/03/2022
Breaking Down Silos Between Product and CX
Annette Franz
17/03/2021
OXO – So Glad You Are Still Around but Wish You Had More Competition
Dick Stroud
10/05/2015
Customer Experience and Loyalty Starts and Ends With the Product!
Maz Iqbal
03/02/2015
When Customers Want a Product Roadmap, Do This Instead
Hutch Carpenter
11/02/2014
Two Cases of Job-to-be-done Driven Design
Hutch Carpenter
14/08/2013
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