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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: product design
Building the Button to Nowhere
Annette Franz
17/08/2012
Digital Device Manifesto
Denise Lee Yohn
19/01/2012
Apple’s Inconsistent Aesthetics
Brian Ling
01/11/2011
80% of Apps Are Making Less than 1,000 Downloads – #istrategy
Yann Gourvennec
26/10/2011
Sorry, People Do Not Buy Products because They Look Good
Brian Ling
17/06/2011
Build Ecosystems Not Products
Brian Ling
04/04/2011
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