Stefan is a disruptive influence. As co-founder, and Managing Director of Futurelab, he helps companies to become more profitable by focusing on their customers, He also encourages businesses to shake up their marketplace through meaningful innovation in customer experience.
After 20 years working with C-level teams at Audi, Vodafone Group, ING, BAT Japan, Sanoma CEE, Heineken, Philips, Bank of Piraeus, JTI Ukraine, ETEX and many others, Stefan just knows what works and what doesn’t. He delivers brand advocacy strategies based on customer and employee engagement, motivation and empowerment.
Marina is ruthless with clutter. She specializes in cutting through and helping clients pinpoint the questions that have the power to transform customer experience and deliver profit.
Marina kicked off her career in market research, before moving into media planning where she worked on accounts for Danone, Dandy and Unilever. She then used her experience to set up a media consultancy in partnership with international media auditors. She believes customer-centricity should be business-as-usual and joined Futurelab to make it so.
Besides leading Futurelab Research, Marina provides media and strategic marketing expertise to Futurelab clients across Europe and Asia. She has worked with brands such as Toyota, Merceded, Vodafone, Sanoma, Ozon.ru, Shapeways, Weber-Stephen, American Consolidated Media, Unibake, Visa, Shell, Nokia, and Adidas.
We are a vendor-agnostic company. But if your business lacks the required resources or skills, or don’t know where to find them, our network can help you scale your efforts to what ever size you require. If you want more information, feel free to click below.
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Own offices (infinit.cx): Munich, Hamburg, Zurich, Antwerp, Stuttgart
Representations: Valencia, London, Athens
Network partners: Copenhagen, Prague
+49 89 262 029 900
info@futurelab.net
Futurelab GmbH
Managing Director/Geschäftsführer:
Stefan Grünzer
Address: Ganghoferstrasse 66e, 80339 München, Deutschland
Register: München HRB 253965