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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Customer innovation
CXMA
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Our philosophy
People, Partners and Places
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Tag: Alain Thys
A Quick Note on Using NPS in Social Media
futurelab
12/01/2022
Customer Experience: It’s in the Little Things
Alain Thys
10/03/2012
Would Your People Recommend Your Products?
Alain Thys
21/02/2012
Ten Ways To Take Your Net Promoter® Programme To the Next Level
Alain Thys
13/02/2012
So You Want To Be Customer-Centric? (video)
futurelab
12/01/2022
Welcome to 2012 … Will You Make It Matter?
Alain Thys
02/01/2012
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