In today's economy, when people have almost myriad options, it is crucial for your business to have successful and actionable customer experience program. So whether you’re starting out with a new Voice of the Customer initiative or evaluating where you stand with your current program, join our webinar on the 16th of December:
„VoC Vision & Design - Setting Yourself up for Success in 2016“
During this webinar, Stefan Kolle, Co-Founder at Futurelab, and Ian Williams, Customer Experience Management, VoC Specialist at Confirmit, will outline how you can best prepare for a successful VoC program in 2016! You will learn also:
- How to align your VoC program with your business goals
- The proof points and success criteria to define at the start and along the way
- The key principles for the set up (or re-definition) of your program
Register now and prepare for a successful VoC Program in 2016.