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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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CXMA
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Tag: research
'Marketing by stereotypes' is wrong and bad, bad marketing
Dick Stroud
15/08/2017
Customer Service Research – One More Time!
Esteban Kolsky
17/08/2015
Why Stock Buybacks Are Good for the Economy and Country
Greg Satell
25/05/2015
Why Isn’t What’s Good for Microsoft Good for the Country?
Greg Satell
13/04/2015
Baby Boomers Are Opening Their Wallets – So Says Gallup
Dick Stroud
11/02/2015
A Super-Simple Way To Make Your Prices Seem Lower… With One Catch
Roger Dooley
30/07/2014
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