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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: branding
Keeping Employees Informed About Customer Experience Transformation Efforts
Annette Franz
18/12/2019
When Should a Brand Take a Stand? When It's Values are Clearly Defined.
David Armano
15/02/2017
In The Rush to Remain Relevant: Brands Must Reevaluate ROI
David Armano
12/02/2017
Brand Book Bite from Evolve: Marketing as We Know It Is Doomed
Denise Lee Yohn
17/03/2015
Brand Experience Brief: Best Buy
Denise Lee Yohn
27/02/2015
Brand Book Bites from the Birth of a Brand
Denise Lee Yohn
18/02/2015
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