by: Chris Lawer
Based on an extensive analysis of the academic co-creation literature and my previous work into market-learning capabilities, in this paper i provide a conceptual framework of processes and capabilities for customer knowledge co-creation.
Download On customer knowledge co-creation and dynamic capabilities…(.pdf)
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Original Post: http://chrislawer.blogs.com/chris_lawer/2009/04/on-dynamic-capabilities-and-customer-knowledge-cocreation.html