by: David Armano

Here's something else you already know. Try to please everybody and you'll please nobody. What does this have to do with business? Everything, just like in life. Too many features on a product equals something unusable. Too many chefs in a kitchen causes chaos. Too many validated opinions can lead to a compromised product or watered down vision of something that was once great. You already know this because you've been there, you are there, you're going there.

But the little voice kicks in. "I want to be liked".

It's subtle—you might think you're beyond it, but not as much as you'd care to admit. Pleasing yourself isn't the solution either, especially if you consider what you do to be in the service industry. We're all in the service industry now. So who do you please?

That's for you to figure out.

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