by: David Armano
“In a time of ever more talented technology enthusiasts, hobbyists and do-it-yourselfers, all connected by Internet-enabled communication—the most intensely engaged users of a product often find new ways to enhance it long before its manufacturer does.”
~Eric von Hippel, head of innovation and entrepreneurship group at the Sloan School of Management: Massachusetts Institute of Technology
From NYT article.
Original Post: http://darmano.typepad.com/logic_emotion/2006/06/thought_of_the__3.html
