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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Customer innovation
CXMA
Inspiration
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People, Partners and Places
Contact
English
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Tag: perspective
Despite the Headlines, the Future Has Never Been Brighter
Greg Satell
26/08/2015
The Scapegoat Mentality
Esteban Kolsky
17/03/2015
The Cootie Effect: Touch, Contagion, and Magical Thinking
Roger Dooley
21/08/2014
Being Right Means Knowing When You're Not Right Anymore
Neil Perkin
22/10/2012
The Cult of Done Manifesto
Brian Ling
03/09/2012
Driving By Looking in the Rear-View Mirror
Neil Perkin
14/12/2011
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