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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: Nancy Baym
Biting and Feeding the Hands That Feed: Audience-Musician Interactions Online
Nancy Baym
08/09/2011
What Jill Sobule’s Psychiatrist Prescribed
Nancy Baym
30/07/2011
Video about Making Friends with Fans
Nancy Baym
22/06/2011
Fans or Friends?
Nancy Baym
02/06/2011
Geek Revenue: The Cultural Industries in the Age of Digital Piracy on Vimeo
Nancy Baym
11/03/2011
Engaging Fans through Social Media
Nancy Baym
26/02/2011
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