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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: consumer control
With Great Power Comes Great Responsibility
Annette Franz
19/07/2014
Not so fast – NYPOST.com
Joel Makower
15/10/2010
Really, You Do Control the Message
David Polinchock
01/09/2010
No Pictures Please
David Polinchock
24/08/2010
Brands as Sausage Factories
Jonathan Salem Baskin
25/03/2010
Real Time Brand Management
John Sviokla
19/03/2010
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