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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: word of mouth
Brand Management and the 10:45 Per Day Generation
John Sviokla
20/02/2010
The Matthew Effect – Linking and How Things Become Viral in Social Media
Matt Rhodes
14/02/2010
What to Do Once Your Firm’s Social Media Policy Is Written
Matt Rhodes
09/09/2009
How Online Retailers Can Benefit from Social Shopping
Matt Rhodes
18/08/2009
True Lies
Jonathan Salem Baskin
24/07/2009
Do You Speak Social? The Rise of Social Web Literacy
futurelab
12/01/2022
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