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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Tag: word of mouth
Power of Word of Mouth (WOM)
Dick Stroud
22/07/2010
Another Reason to Think Oneline™
David Polinchock
06/07/2010
Is Human Media the Next Frontier? A Chinese Case Study
Alain Thys
08/06/2010
The Impact of Word-of-mouth Marketing: a McKinsey Report
futurelab
12/01/2022
The Future of Stealth Marketing?
David Polinchock
26/04/2010
One in Three UK Holidaymakers Write Online Reviews
futurelab
12/01/2022
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