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Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Tag: utility
In with the Old, Out with the New
Jonathan Salem Baskin
20/04/2010
The Return of Commercial Speech
Jonathan Salem Baskin
03/01/2010
Spam Isn't News
Jonathan Salem Baskin
25/09/2009
Code Words & Secret Meanings
futurelab
12/01/2022
Possibilities, Not Necessities
futurelab
12/01/2022
Holidays 2008: Price Cuts Eroded Value
futurelab
12/01/2022
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