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Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Tag: travel
On Technology in Experience Design: The Good, The Bad, The Ugly
Maz Iqbal
15/02/2016
Why “We’re Oversold – Just Deal With It” Isn’t Acceptable
danah boyd
12/06/2012
New Stats: The Impact of Social Media on Holiday Choices
futurelab
12/01/2022
Mapping the New Age of Augmented Travel
Dominic Basulto
03/05/2011
How Social Media Is Changing the Way We Travel
Matt Rhodes
15/08/2010
One in Three UK Holidaymakers Write Online Reviews
futurelab
12/01/2022
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