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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: retail formats
Brand Experience Brief: Targetexpress
Denise Lee Yohn
17/11/2014
Brand Experience Brief: Uniqlo
futurelab
12/01/2022
Retail Store Layout – Change and Frustrate
Dick Stroud
13/03/2012
Killing Retail Giants
Denise Lee Yohn
06/01/2012
Central Market – A Retail Experience
Denise Lee Yohn
07/10/2011
Starbucks 3.0 – A Retail Experience
Denise Lee Yohn
04/10/2011
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