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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: profitability
The Economics of the Customer Experience
Annette Franz
30/04/2015
TV Ads 'a Waste of Money' for the Back-in-Black Gap – Advertising Age – News
futurelab
12/01/2022