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Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
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People, Partners and Places
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Tag: perspective
The Cynical Organisation
Neil Perkin
27/09/2011
The Blind Men and the Elephant
David Polinchock
06/05/2010
The Age of Wonder
Jonathan Salem Baskin
23/08/2009
Consumers Are People
Neil Perkin
12/07/2009
Really?
futurelab
12/01/2022
Facts & Theories
futurelab
12/01/2022
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