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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Our philosophy
People, Partners and Places
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English
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Tag: online communities
McDonald’s Serves up Social Media
Matt Rhodes
24/11/2009
How Online Communities Are Changing the Way We Watch Television
Matt Rhodes
23/11/2009
Building Communities as the Saying Goes…
Esteban Kolsky
17/11/2009
Getting Started 4: Track and Evaluate the Success You Are Having
Matt Rhodes
28/10/2009
Content and Community
Neil Perkin
20/10/2009
Twitter vs the British Press (the Cases of Carter Ruck and Jan Moir)
Matt Rhodes
18/10/2009
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