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Menu
Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: maps
Journey Maps: Not an Exercise in Futility
Annette Franz
07/07/2015
Maps and Why Nassim Nicholas Taleb Is Wrong about Them
Iqbal Mohammed
28/07/2009