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Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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CXMA
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Tag: Malcolm Gladwell
Sometimes It's Good to Be Third
Neil Perkin
11/11/2012
Digital Activism: The Revolution Will Be Tweeted
futurelab
12/01/2022
The Invisible Gorilla
Roger Dooley
22/06/2010
The Way Things Spread (the Opposite of What Gladwell Suggests)
futurelab
12/01/2022
Malcolm Gladwell's New Book: Outliers
futurelab
12/01/2022
Targeting Influencers With Virals 'Doesn't Work'
futurelab
12/01/2022
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