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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Customer innovation
CXMA
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Tag: loyalty programs
Do Loyalty Programs and Cards Create True Customer Loyalty?
futurelab
12/01/2022
The Fatal Flaw in Loyalty Programs (And How to Minimize Damage)
Roger Dooley
31/07/2013
Social Media Perks – How @ChilternRailway Rewards Its Regular Customers
futurelab
12/01/2022
When Loyalty Points Beat Price Differences
Roger Dooley
04/03/2011
Christmas in June
Jonathan Salem Baskin
22/06/2010