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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: Lance Bettencourt
Does Selling Services Create Value for a Product Firm?
Lance Bettencourt
18/08/2016
Save Your Job!
Lance Bettencourt
23/04/2016
New MSI Blogger: Lance Bettencourt
futurelab
12/01/2022
Marketing’s New Role
Lance Bettencourt
20/01/2015
Four Ways Customer Needs Can Lead to Growth
Lance Bettencourt
29/05/2014
Service DNA
Lance Bettencourt
05/12/2013
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