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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: Internet usage
Martha Lane Fox Plan to Get All Britons Online
Dick Stroud
13/07/2010
Digital Inclusion at the Sharp End
Dick Stroud
12/03/2010
Time Spent on Social Networks Increases 82% in 2009
Matt Rhodes
25/01/2010
Morgan Stanley’s Mobile Internet Report 2010
Matt Rhodes
17/01/2010
Hanging Out, Messing Around, and Geeking Out
danah boyd
09/11/2009
Everything You Ever Wanted to Know about the UK’s Digitally Excluded
Dick Stroud
16/10/2009
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