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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: insights
7 Influential Insights
Denise Lee Yohn
22/08/2015
How Memes Spread
Neil Perkin
04/06/2013
CX is a lot more than social media
Dick Stroud
08/02/2013
Your Brain Looks Like a Mondrian Grid Painting
Dominic Basulto
03/08/2012
Can Mountain Dew Make You Smarter than Pinot Noir?
Roger Dooley
01/08/2012
The Post-Advertising Future
Jonathan Salem Baskin
01/08/2012
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