digital marketing

Is Your Company Suffering from Morbus Digitalis

Mark Ritson defines this condition of Morbus Digitalis as: "An overstimulated, often hallucinogenic, imagination when it comes to the business potential of social media."

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Banks’ Digital Marketing Hyperopia

Don’t bother looking it up. Hyperopia is a term that refers to far-sightedness–for the purpose of this blog post, it’s important to know that it’s the opposite of myopia.

Myopia being the term used by Kevin Tynan, CMO of Liberty Bank for Savings, in an editorial in American Banker titled Banks Have a Case of Digital Marketing Myopia. In it, Mr. Tynan writes:

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Why Have CRM, 1:1 Marketing, and Customer Experience Failed?

I am clear that CRM, 1:1 Marketing and Customer Experience have failed to deliver on the promises made by professors/academics, authors/gurus, consultants and technology vendors. Why? Given the choice between changing our way of showing up and operating in the world or changing our words, almost all of us get busy learning-speaking a new vocabulary.

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What Is All The Content Marketing Fuss About?

Content is definitely the new hype on the marketing block, rapidly closing in on the peak of inflated expectations. There is a ‘Content Marketing Institute‘ with infographics that says 92% of marketers already use content marketing and more than half of all marketers will increase their budgets allocated to the trend in 2014. It could be a consequence of ambiguously broad definitions but it could also be a way  too low number, for basically anything marketing (communication) produces is to be considered content.
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How Online Engagement Can Inspire Offline Action (Research Findings)

September saw the launch of our report into how online engagement can drive action offline published by vInspired, the UK’s leading youth volunteering charity. The research worked with young people across the UK to understand the role that digital technologies play in their lives and how best to use engage them online to inspire them to take action offline.

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The Future Of Digital Marketing

I was asked to give a talk at last week's Future Of Digital Marketing conference in London. When we talk or think about a topic like this we often focus on the shiny new technologies, so for this talk I chose to talk about another, different aspect which I think is at least as critical - the importance of culture, philosophy and strategy. 

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Pinterest Emerging as Promising Platform for Green Marketers

Over the past 12 months, Pinterest has witnessed explosive growth. The site has topped 23 million unique visitors and average site visit time is nearly 100 minutes per month, making it one of the largest and most engaging social networks around. AdAge raves that  “…Pinterest has gone from relative obscurity to exalted status alongside Facebook and Twitter…”

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Engagement in Social Media Can Be Valuable to a Brand. If It’s Done Right.

I really don’t care how many people follow your brand on Twitter, or Like your brand on Facebook. Numbers like these are essentially meaningless – building the right kind of relationships with 500 targeted people will always be more beneficial to you then meaningless, un-targeted relationships with 500,000.

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Revolving Digital Doors

I used to decry the fact that CMOs who embraced much of the ethereal nonsense of branding never stuck around their jobs long enough to suffer the consequences of their actions; they, along with their agency friends who enabled the nutty (and usually hefty) expenditures, moved to new jobs where they busily got to work repeating themselves before their old employers announced sales declines and cost-cutting.

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Mike Fox on Marketing at Facebook

What are some of the latest developments in Facebook marketing? How is Facebook changing the nature of brand-building?

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