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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: customer satisfaction
What Does It Take To Generate “Total Customer Satisfaction”?
Maz Iqbal
13/09/2014
Talk to Your Customers!
Annette Franz
28/02/2014
Do You Have a 12th Man Advantage?
Annette Franz
23/02/2014
The Effortless Experience: Sensational Headlines, Misleading Conclusion?
Maz Iqbal
24/01/2014
Knowledge Management and Customer Satisfaction
Esteban Kolsky
14/08/2013
Customer Service is Where Brands Meet Truth
Jonathan Salem Baskin
23/07/2012
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