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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: customer loyalty
CX Journey™ Musings: Ride for the Brand
Annette Franz
13/09/2021
Focus on the People and the Numbers Will Come
Annette Franz
19/05/2019
Raving Fans? Meh. How About Immortal Fans?
Annette Franz
12/03/2019
Where Do Your Employees Fall in Order of Importance?
Annette Franz
31/08/2017
Generating Customer Loyalty Through The Experience Not The Program
Maz Iqbal
24/01/2017
State of Customer: What I Learned During 2016
Maz Iqbal
19/12/2016
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