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Menu
Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: costs
Good Enough + Simplicity = Killer Strategy. What Is Considered Good Enough?
Idris Mootee
17/09/2012
How Low Can You Go?
Jonathan Salem Baskin
23/04/2010
Doggie Bags & Sunk Costs
Roger Dooley
23/06/2009