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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Customer innovation
CXMA
Inspiration
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People, Partners and Places
Contact
English
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Tag: consumer insights
Manthems, Delusions, and Other Super Gaffes
Denise Lee Yohn
12/02/2010
"Luxury Shame" a Byproduct of the Recession
Dick Stroud
09/11/2009
The Marketing Take on David Letterman’s Sexual Exploits
Dick Stroud
08/10/2009
Spending Power of the 50-plus
futurelab
12/01/2022
The Bookends Generations
futurelab
12/01/2022
The Missing Consumers
futurelab
12/01/2022
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