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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: consumer behaviour
'Social Networks' and 'Social Identities'
futurelab
12/01/2022
Innovation and the Art of Managing Customer Adoption
futurelab
12/01/2022
Consumers Treat Advertising Like Trains
futurelab
12/01/2022
Pew on teen social media practices (with interesting bits on class)
futurelab
12/01/2022
NPD Report 63% of Americans Playing Video Games
futurelab
12/01/2022
Search Is Paramount in the Emerging Green Category
futurelab
12/01/2022
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