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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: complexity
Ganesha, The Mahabharatha and Complexity as a Narrative Device
Iqbal Mohammed
12/10/2011
Software and the Complexity Excuse
futurelab
12/01/2022
Simple Guarantees Work Best
Roger Dooley
16/06/2010
Innovation Lessons from BP’s Misery
John Sviokla
14/06/2010
When Complicated Is Good
Roger Dooley
04/06/2010
Caught up in the System
Neil Perkin
10/04/2010
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