brand building

Great Brands Commit and Stay Committed

Here’s the latest in the series of posts and posters based on the principles from my new book, What Great Brands Do: The Seven Brand-Building Principles That Separate the Best from the Rest. This principle, Great Brands Commit and Stay Committed, is easy to understand but hard to execute.

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Great Brands Sweat the Small Stuff

Great brands may think big, but they sweat the small stuff. They know that all the little things they do or fail to do in person shape brand perceptions far more than the big things they claim through mass media. So they design their customer experiences down to last detail, and usually appeal to as many of the five human senses as possible, since they know those experiences are so much more impactful, distinctive, and memorable than any advertising or marketing program they could run.

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An Interview With Denise Lee Yohn, Author of WHAT GREAT BRANDS DO

Do you know what great brands do? 

I first met Denise Lee Yohn in person when she spoke at the inaugural CXPA SoCal Local Networking Event in the fall of 2012. She spoke about good brands and great brands, and likened the difference between the two to the difference between failure and success. Great brands reap so many benefits, including: increased sales, higher profit margins, lower costs, greater customer loyalty, and higher market valuation.

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Learn What Great Brands Do

Wow! What a month it’s been! The official launch of my new book, What Great Brands Do: The Seven Brand-Building Principles That Separate the Best from the Rest, is underway and that means lots of great resources for you to learn about, well, what great brands do.

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Great Brands Start Inside

Yay! It’s finally here!  The official launch of my book, What Great Brands Do: The Seven Brand-Building Principles That Separate the Best from the Rest (Jossey-Bass).

The book introduces a different way of thinking about and building brands. If you ask most people to define “brand,” they will often turn to the usual suspects: a tagline, logo, advertising message, etc,. Traditionally, brands have been understood in this way – as outward-facing, image-focused expressions. 

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Steve Jobs on Brand-Building

On the eve of a special Apple event, it seems the allure of the Apple brand is as strong as ever. “We have something you really have to see. And touch,” declares the invitation to the March 7th media event. Quite a buzz has been building up!

I don’t know if tomorrow’s announcement will impress or disappoint – nor do I know how long Apple will continue to rock our world.

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Creating Great Work: Willem Van der Hoven

Found this interesting video on the eatbigfish.com website. If you haven’t read the book by Adam Morgan and are interested in setting up your own brand, which I am, then you should read it. It is packed with great ideas and examples of how to build a better, more exciting brand.

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Lessons from Lady Gaga

Who Cares What YOU Think?

There have been about 100 truly original products that have been launched in the last 10 years. The rest of them have been variations of the same. Tons of them. We’re in danger of product overload.

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Bees’ Views on Brand Building

So you want to start building your tree? Well, it is not an easy task. First, you must plant some roots. Then hammer some wood and bark on top of them. Tie on several branches and glue some blossom, for the bees to come over and pollinate them. Definitely glue some leaves to create a murmur in the air, so that the bees know you have a tree. Now wait for the bees, so that you can finally have fruit. Sometimes, to speed up the process, it helps to make a special offer for bees – e.g. “Pollinate 2 flowers, get honey from 3!”.

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