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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: books
From Values to Action
Denise Lee Yohn
10/04/2012
Reinventing Libraries
Neil Perkin
23/01/2012
Best Books of the Year 2011
John Caddell
05/12/2011
The Dark Side of the Adjectives
Roger Dooley
15/11/2011
Martin Lindstrom on Marketers’ Manipulation
Denise Lee Yohn
02/11/2011
When Computer Science and Neuroscience Intersect
Denise Lee Yohn
10/10/2011
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