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Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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CXMA
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Tag: BBC
Is the 1,9,90 Rule Outdated?
Neil Perkin
14/05/2012
How BBC London Is Experimenting with Social Media to Cover the Tube Strike
Matt Rhodes
08/09/2010
Live TV and Real-time Chat: X Factor and Strictly Come Dancing
Matt Rhodes
25/10/2009
TV from Cradle to the Grave – What We Can Learn at Its Birth
futurelab
12/01/2022
Unsung Ideas #8
futurelab
12/01/2022
Alternate Media Distribution Games – 03 Milia 2007 Vignettes
futurelab
12/01/2022
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