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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
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English
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Tag: authority
The Unwisdom of Crow
Jonathan Salem Baskin
17/10/2011
Search + Social = Authority x Influence
David Armano
25/03/2011
Why CES Doesn't Matter
Jonathan Salem Baskin
10/01/2011
Confused Definitions
Jonathan Salem Baskin
07/01/2011
Anarchy in the UI
Jonathan Salem Baskin
21/08/2010
Measuring Word of Mouth
futurelab
12/01/2022