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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: Amazon
Customer Experience: Is Amazon Going Downhill?
Maz Iqbal
29/01/2019
Why Amazon Wins | Innovate the Core, Innovate to Transform
Hutch Carpenter
07/09/2015
Amazon Mayday – Is This the Future of Providing Just in Time Help
Dick Stroud
01/04/2014
Why There Is No Amazon of Banking
Ron Shevlin
30/03/2014
Amazon: Earth’s Most Customer-Centric Company?
Maz Iqbal
17/03/2014
The Company That Uses Amazon Reviews for New Product Development
futurelab
12/01/2022
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