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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: Yann Gourvennec
My 9 Top Tips for Implementing Change – #likeminds(1/10)
Yann Gourvennec
19/10/2011
Pepsico: from Crisps to “Innovation Incubator”
Yann Gourvennec
05/10/2011
The Google+ Circle Ease-of-use Mystery
Yann Gourvennec
31/08/2011
New Shopping Carts Being Implemented at Last … but Not by IDEO
Yann Gourvennec
17/08/2011
Innovation in Market Research (with Audio Track)
Yann Gourvennec
03/06/2011
Latin America: the Emerging Social Media Region
Yann Gourvennec
14/02/2011
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