Do the controversies of the last year put an end to Wikipedia's rapid rise into prominence? Has the open source model of knowledge gathering and dissemniation been dealt a killer blow? Or is it just a passing storm and is Wikipedia going to emerge stronger?
Find out in this column, the second of a continuing series that focuses on the world of the future.
Crowdsourcing has occasionally been an alternative to doing things the old-fashioned way by, say, paying an expert. While many indirect effects of crowdsourcing exist, there has been little direct impact on employees within a given organization.
When people talk about new media, social media or Web 2.0, there is often one thing in common: user generated content (UGC). This is really what the essence growth of Web 2.0 is. Web sites are crammed full of videos, photos, reviews and articles written by users. This reflects a shift not only in the amount of time people are spending online (more), but also a change in the reason for going online.
The good news is that companies, even big ones, are waking up to the power of online communities, and that they are taking steps like starting their own communities for discussion, ratings, reviews, and social networking as well as participating at other sites. The bad news is that sometimes they get carried away.