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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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People, Partners and Places
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Tag: trust
Smoking Pot in a Fishbowl
Jonathan Salem Baskin
03/06/2010
Gifting as Branding: How Coke & Pepsi Use Social Media
John Sviokla
25/05/2010
Surviving the Reign of Social Media
Jonathan Salem Baskin
18/05/2010
Ghost in the Machine
Jonathan Salem Baskin
11/02/2010
Nothing To Say
Jonathan Salem Baskin
08/10/2009
How to Spot Social Media Snake Oil
David Armano
16/09/2009
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