Toyota

Musings about the car industry and the older consumer

For the last couple of days I have been giving some thought to the car industry and the older consumer. This is more a brain-storm of ideas rather than an ordered analysis. Rather than file these thoughts away in the Cloud I thought I would share it with the world.

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Toyota Acceleration Incident Report Cites Company’s “Skepticism and Defensiveness” to Customers and Regulators

From The Mistake Bank:

The Toyota “North American Quality Advisory Panel,” put together in the wake of the sudden-acceleration incidents in 2009-2010, has released its report, and it’s fascinating reading of how a large company’s strengths can turn into weaknesses under stress. [A copy of the full report is available at this link.]

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Toyota Acceleration Incident Report Cites Company’s “Skepticism and Defensiveness” to Customers and Regulators

From The Mistake Bank:

The Toyota “North American Quality Advisory Panel,” put together in the wake of the sudden-acceleration incidents in 2009-2010, has released its report, and it’s fascinating reading of how a large company’s strengths can turn into weaknesses under stress. [A copy of the full report is available at this link.]

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Total Recall: Toyota and the Future of Green Marketing

What does Toyota's travails mean to green marketing?

That question seems ripe these days, as the leading Japanese auto maker gets a comeuppance for its allegedly serious safety defects — and the more than 8 million cars it has recalled worldwide as a result. Toyota, after all, had become a darling of the eco-minded, a case study in the green halo that can inure to old-line companies that bring environmental innovation to mainstream audiences. Toyota seemed to have done it the right way: with products that weren't just greener, but better — in this case, high-aesthetic, high-performance, affordable cars.

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Toyota Is Fretting about Becoming Honda

by: Dick Stroud

In the UK, Honda has the reputation for being an oldies car – guess what car I drive!

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Life's Like That: Part 2

by: Design Translator

So where was I? Ah yes.

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Consumer Generated Media as Driver of Green Marketing

by: David Wigder

An interview with Pete Blackshaw, CMO, Nielsen BuzzMetrics   

The creation and distribution of consumer-generated media (CGM) online is rapidly changing the marketing landscape. Consumers are actively participating online, providing opinions, perspective and feedback on the products and brands they like and dislike through a variety of channels including message boards, social networking sites, corporate sites, online communities and blogs.

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Money, Social Status Similar in Brain

by: Roger Dooley

Why do people do things that will gain them social approval? It turns out that the same parts of the brain are activated for a positive social outcome as for a monetary reward. In other words, the same reward circuitry is turned on both by social and monetary gains. Corporate marketers as well as non-profit fundraisers have always known that most individuals crave social approval, but these new findings show how our brains process these social rewards and how they relate to money.

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'Innovation Should Be Seen As a Tactic, Not A Business Strategy' According To Al Ries. This Man Is Confused.

by: Idris Mootee

The headline "Don’t Mistake Innovation For Strategy" posted by my friend Bruce Temkin (Forrester) on his blog Customer Experience Matters caught my attention. He was quoting Al Reis' article in Advertising Age with the title: Innovation Should Be Seen as a Tactic, Not a Business Strategy. Here are some excerpts from Ries:

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Toyota Manages Suppliers for the Long Run

by: John Caddell

 

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