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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: strategy
How to Help Employees Get Strategy
Denise Lee Yohn
24/01/2013
Strategy and Organizational Design
Denise Lee Yohn
13/09/2012
What Does It Take to Make an Impact as the Chief Experience Officer?
Maz Iqbal
01/09/2012
Innovate – Don't Imitate
Annette Franz
01/09/2012
The Campaign to Kill Advertising
Jonathan Salem Baskin
30/08/2012
Unilever Engaging Third World Marketing in Austerity Europe
Dick Stroud
28/08/2012
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