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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: strategy
What Game Are We Playing?
Denise Lee Yohn
22/08/2012
Employee Engagement Strategy – Inconceivable!
Annette Franz
05/07/2012
Are You Scared of No?
Jonathan Salem Baskin
07/06/2012
Kraft & Kellogg’s Are Clueless
Jonathan Salem Baskin
01/06/2012
When the Marketing Becomes the Product
HelgeTennø
09/04/2012
Strategic Innovation and the Quest to Reinvent Management
Idris Mootee
27/03/2012
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