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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: social networks
Bright Lights Project: MySpace
Jonathan Salem Baskin
07/07/2011
Hostages, Users, Evangelists and Experts
Karl Long
03/07/2011
“Networked Privacy” (my PDF talk)
danah boyd
20/06/2011
Your Brain’s Twitter Limit: 150 Real Friends
Roger Dooley
04/06/2011
Fans or Friends?
Nancy Baym
02/06/2011
How Teens Understand Privacy
danah boyd
09/05/2011
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