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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: Ron Shevlin
Net Promoter Score: The Barack Obama of the Management World
Ron Shevlin
11/03/2008
Re-Rethinking the User Experience
Ron Shevlin
09/03/2008
What Are Consumers Really Doing When They Research Financial Products Online?
Ron Shevlin
22/02/2008
Why Developing Customer Relationships Is So Hard
Ron Shevlin
09/02/2008
Looking for Love (Loyalty) in All the Wrong Places (Customers)
Ron Shevlin
15/12/2007
Customer Engagement Is Measurable
Ron Shevlin
03/10/2007
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