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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: Ron Shevlin
Disruption Delusions
Ron Shevlin
24/09/2013
The Shelf-Life of Marketing Data
Ron Shevlin
04/09/2013
The Most Useless Research Stat: Consumer Channel Preferences
Ron Shevlin
15/05/2013
The Most Misused Term in Marketing
Ron Shevlin
15/02/2013
Telling Stories
Ron Shevlin
09/11/2012
Understanding Online Customer Experience: Which Methods Work?
Ron Shevlin
09/06/2012
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