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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: ROI
I've Lost the Plot
Jonathan Salem Baskin
20/01/2011
Can Marketing Save the World?
Alain Thys
12/12/2010
Your Best Customers
Ron Shevlin
23/04/2010
Long-term Success in Social Media Is about More than Tactics
Matt Rhodes
04/04/2010
Design’s Return on Investment
Brian Ling
13/03/2010
Ageing and the Effectiveness of Touchpoints
Dick Stroud
26/11/2009
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