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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: retail
Brand Experience Brief: Lego
Denise Lee Yohn
26/04/2012
Has Shoedazzle Lost Its Dazzle?
Denise Lee Yohn
23/04/2012
Hip Help
futurelab
12/01/2022
10 Things You Can Learn From the Apple Store
Guy Kawasaki
12/04/2012
Radical Differentiation at Lululemon
Denise Lee Yohn
30/03/2012
Brand Experience Brief: Uniqlo
futurelab
12/01/2022
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